SUPPORT

Return Material Authorization (RMA) Process

Your Satisfaction is Our Priority

When the spare parts of the customer's display module are faulty, the spare parts can be mailed to the service point designated by Absen for repair. After the repair is completed, it will be sent back to the customer by Absen.

Here's what you need to know:

Service Center

Contact Absen Global Customer Service Center

Pack the RMA as Absen instructions

Absen will send customers the RMA# and shipping instructions after receive below information .

Ship back the RMA to Absen Repair Center

Package modules in foam or materials sufficient to prevent damage and of a type that can be reused for return shipping.Each module must be isolated from contact with others with foam or other reusable materials.

Repair and Return RMA

If some or all products received fall into a category requiring a service fee Absen will issue a quote. Once payment has been processed the order will be placed in our service queue. A factory trained repair technician will complete the service and repackage the order in the shipping materials provided.

Request RMA Support

Please enable JavaScript in your browser to complete this form.
Address

Warning: Attempt to read property "ID" on null in /home/customer/www/test.absen.live/public_html/wp-content/plugins/search-filter-pro/includes/class-search-filter-post-cache.php on line 1191

SUPPORT

Return Material Authorization (RMA) Process

Your Satisfaction is Our Priority

When the spare parts of the customer's display module are faulty, the spare parts can be mailed to the service point designated by Absen for repair. After the repair is completed, it will be sent back to the customer by Absen.

Here's what you need to know:

Service Center

Contact Absen Global Customer Service Center

Pack the RMA as Absen instructions

Absen will send customers the RMA# and shipping instructions after receive below information .

Ship back the RMA to Absen Repair Center

Package modules in foam or materials sufficient to prevent damage and of a type that can be reused for return shipping.Each module must be isolated from contact with others with foam or other reusable materials.

Repair and Return RMA

If some or all products received fall into a category requiring a service fee Absen will issue a quote. Once payment has been processed the order will be placed in our service queue. A factory trained repair technician will complete the service and repackage the order in the shipping materials provided.

Request RMA Support

Please enable JavaScript in your browser to complete this form.
Address

Attention North American Visitors

You are currently located in the North American region. To comply with data protection regulations and privacy policies, we will not collect any personal information from you.

If you are a visitor from NA, please go to visit our website specifically designed for the NA region.